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Philadelphia, PA : University of Pennsylvania, Treatment Research Institute, 2003, 18p.
Robert F. Forman, PhD (University of Pennsylvania, DV Node), Jonathan Krejci, PhD (Mercer Trenton Addiction Science Center, DV Node), Jeffrey A. Selzer, MD (North Shore Long Island Jewish Health System, LI Node), Donald A. Hantula, Jennifer Sharpe Potter, PhD, MPH (Harvard Medical School, NNE Node), Kirk Brower, MD (Addiction Research Center, GL Node), Grant Grissom, Cynthia L. Arfken, PhD (Wayne State University, GL Node), Theresa Scruton.
This manual was used in CTN Protocol 0016. The feedback system in this manual is designed to help individual clinicians and clinical teams monitor attendence and two factors believed to contribute to attendance: therapeutic alliance and treatment satisfaction. Additionally, this system provides an objective, supportive and hopefully enjoyable way for clinicians and supervisors to work together to improve patient care. The Patient Feedback system is composed of four main components: feedback surveys, feedback reports, feedback newsletters, and team meetings, all of which are detailed in the manual. The Patient Feedback Survey instrument can be downloaded seperately. (Manual, PDF, English, 2003)
Visit Patient Feedback web site: http://www.patient-feedback.org
 Keywords: Patient feedback system | Screening and assessment instruments | Therapeutic alliance
Document No: 86
Submitted by Robert Forman, PhD, Lead Investigator (6/17/2005) |
